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Coronavirus: Important Updates

Please note that due to the COVID-19 outbreak and the need to protect staff and patients, we have made the following changes.

If you have any questions, please call (703) 535-5568.

Medical Visits: Our medical and behavioral health visits are being conducted mostly by phone/video, not in person. Please call us if you need an appointment.

Walk-In Visits: We are not accepting walk-in visits. Please call us to schedule a telephone visit instead.

New Patients: We continue to accept new patients for telemedicine visits. This includes patients with COVID-19 symptoms.

Routine Visits: Routine medical visits including well-child exams for children ages 2 and above, well women exams, and physicals are being suspended until further notice.

COVID-19 Testing: We have COVID-19 testing for our patients after a telehealth consultation with one of our medical providers. We are only able to test our patients with COVID symptoms at this time. You will need to call (703) 535-5568 to get a telehealth evaluation prior to testing. Do not come for testing without a referral from one of our medical providers and a testing appointment.

COVID-19 testing is free for uninsured patients who meet eligibility for our sliding scale fee. Testing costs are covered by Medicaid, Medicare and all health insurance, including group plans and individual health plans.

Dental Care: Routine dental visits are being postponed until further notice. If you are an existing Neighborhood Health patient and have an urgent dental need, please call us for a phone evaluation.

Support Services: Eligibility, Medicaid enrollment, and case management are being provided by phone.

Closed Facilities: Our medical clinics at the Arlington Community Services Board (CSB), Alexandria CSB, and Gartlan CSB are closed. Services are being provided via telemedicine. Call our main line for an appointment.

Pharmacy Programs: Our pharmacy programs are still operational at our open clinics. Please phone ahead of time to arrange for your medication pick-up.

 

Tips from the CDC to help prevent the spread of COVID-19 if you are sick : CDC Steps When Sick

Virginia Department of Health – Coronavirus Public Information Line: (877) 275-8343

Arlington County COVID-19 Call Line: (703) 228-7999  Available Monday through Friday 7 am – 7 pm. 

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